Terms of service

Welcome to www.hilactosa.com. By accessing or using this website, you agree to these Terms and Conditions of Use. Please read them carefully before using this site. If you do not agree to these Terms and Conditions, please do not use this website.

We reserve the right to change, modify, add, or remove portions of these Terms and Conditions at any time. Your continued use of www.hilactosa.com following the posting of any changes constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates.

Use and Customer Accounts

To use our website, www.hilactosa.com, you must be at least 18 years of age or access the website under the supervision of a parent or legal guardian.

The accuracy and truthfulness of any information provided by the customer is the sole responsibility of the customer and shall not, under any circumstances, be the responsibility of our website.

Customers may browse our website, view its content, and make purchases without creating a customer account, when guest checkout is available.

Customers may also choose to create an account in order to access certain features, such as viewing or managing orders, updating account information, reordering products, or accessing other services that may be available from time to time.

If you create a customer account, you agree to provide accurate, current, and complete information and to keep such information updated.

You may not impersonate another person, use another person's account without authorization, provide false information, or otherwise misrepresent your identity.

The Company reserves the right to suspend or terminate any customer account that violates these Terms of Use or is used improperly, fraudulently, or unlawfully.

Customers are responsible for activity conducted through their accounts and should notify us of any unauthorized or suspicious activity.

Under no circumstances shall we be directly or indirectly liable for any loss or damage resulting from a customer's failure to comply with this section.

User Communications

Any material you submit to our website or otherwise provide to us, including questions, reviews, comments, feedback, and suggestions, may be used by us in connection with our business and services, subject to applicable law and our Privacy Policy.

When you submit a review, comment, or other content to the website, you grant us permission to use the name or display name submitted in connection with that content for purposes related to displaying, promoting, or administering such content.

You may not use a false email address, impersonate another person, or otherwise misrepresent your identity or the origin of any communication or content submitted to us.

Order Acceptance and Pricing

We reserve the right to refuse, limit, or cancel any order at any time and for any lawful reason, including suspected fraud, pricing errors, product availability issues, payment authorization problems, or errors affecting the processing or fulfillment of an order.

We may request additional information before accepting or processing an order.

Customers may view product prices through our website. Although we make reasonable efforts to ensure that pricing and product information are accurate, errors may occasionally occur.

If a product is listed at an incorrect price due to a typographical, technical, system, or other error, we reserve the right to cancel the affected order, including after payment authorization or processing, to the extent permitted by applicable law.

If an order is canceled after payment has been collected, any amount owed to the customer will be refunded to the original payment method, unless otherwise required by applicable law.

We will make reasonable efforts to notify the customer of any cancellation or pricing issue affecting an order.

Payment Methods

We may accept various payment methods made available through our ecommerce platform and payment providers.

Available payment methods may include, depending on availability, customer location, device, eligibility, and our current store configuration, credit cards, debit cards, digital wallets, accelerated checkout services, and third-party payment providers.

The payment methods available for a particular purchase will be displayed during checkout.

We do not guarantee that any particular payment method will be available at all times.

Payment processing may be performed by third-party payment processors, financial institutions, or payment service providers.